Contact information
We’re here to help you step into a more organized home! At pugel.shop, we value our customers and are dedicated to providing the best support for our Premium Shoe Racks and Home Storage Solutions. Whether you have a question about an order, need shipping details within the US, or want advice on which rack best fits your entryway, our team is ready to assist.
Get In Touch
- Operator: 108 RANCH, LLC
- Email: support@pugel.shop (We aim to respond to all inquiries within 24 hours on business days.)
- Phone: +1 347-565-3446
- Address: 7711 NORTH U.S. HIGHWAY 441, OCALA, FL, 34475, United States
Business Hours
Our customer support team operates from Ocala, Florida. Please note our operating hours:
- Monday - Friday: 9:00 AM – 5:00 PM (Eastern Time / ET)
- Saturday - Sunday: Closed
Customer Note: Any inquiries sent during the weekend or public holidays will be handled as a priority on the following business day.
Quick Help
- Order Tracking: Please include your order number in your email for faster service.
- Shipping: We offer Free Domestic Shipping on all shoe rack orders across the United States.
- Returns: For instructions on returns, please visit our 30-day Return & Refund Policy page.
- Secure Payment: All transactions are securely processed in USD.